{"product_id":"terms-of-service","title":"Terms of Service","description":"\u003ch2\u003e\u003cspan\u003eRefund Policy and Returns\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAt ZoeyJewelryBox, we take pride in providing high quality jewelry products and ensuring that every order is handled with care. To maintain a fair and consistent experience for all customers, refunds are only available after the purchased item has been returned to ZoeyJewelryBox in accordance with the return requirements outlined below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eNo Refunds Without a Returned Item\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eZoeyJewelryBox does not issue refunds, partial refunds, credits, or replacements for orders where the purchased item has not been returned. Customers must return the original item before any refund request can be reviewed or approved.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eReceiving an item and deciding that it is no longer wanted, changing your mind, ordering the wrong size, purchasing the item as a gift, or dissatisfaction with the product does not qualify for a refund unless the item is first returned to ZoeyJewelryBox.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a customer retains possession of the item, ZoeyJewelryBox cannot process a refund because the product remains with the customer and has not been returned to our inventory.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eReturn Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eTo qualify for a return, customers must:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003e• Contact ZoeyJewelryBox before sending any item back\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• Request and use an approved return shipping method when required\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• Return the item in its original condition\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• Include all original packaging, accessories, and included materials when applicable\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• Provide valid tracking information for the returned package\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eItems returned without prior authorization may experience delays in processing or may not qualify for a refund.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eReturn Shipping Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless otherwise required by applicable law or determined by ZoeyJewelryBox due to an error on our behalf, customers are responsible for return shipping costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers may be required to purchase a return shipping label provided by ZoeyJewelryBox. The cost of the return shipping label may be deducted from the refund amount or paid by the customer before the return is processed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eFor example, customers may be required to purchase a Ground Advantage return shipping label before sending an item back.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eRefund Processing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce the returned item has been received and inspected by ZoeyJewelryBox, we will determine whether the item meets the return requirements. Approved refunds will be issued to the original payment method used during checkout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eRefund processing times may vary depending on the customer’s payment provider, bank, or financial institution.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eA refund cannot be issued until:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003e• The item has been delivered back to ZoeyJewelryBox\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• The item has been inspected\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e• The return has been approved\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eTracking confirmation alone does not qualify as a completed return. The item must be physically received by ZoeyJewelryBox.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eLost, Missing, or Unreturned Items\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a customer receives an order but does not return the item, ZoeyJewelryBox is unable to issue a refund. Customers are responsible for retaining possession of the product until a return has been completed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eClaims involving unwanted purchases, gift purchases, sizing issues, or dissatisfaction with an item will not be approved for a refund unless the product has first been returned.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eIncorrect Information or Third Party Purchases\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for ensuring that all order information provided during checkout is accurate, including email addresses, shipping information, and recipient details.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf an item was purchased as a gift or ordered by another individual, the same return requirements apply. Refunds cannot be provided to a third party or account holder unless the purchased product has been returned according to this policy.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eChargebacks and Payment Disputes\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers agree to contact ZoeyJewelryBox first regarding any order concerns before initiating a payment dispute or chargeback.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eFiling a payment dispute while retaining possession of the purchased item may be considered an unauthorized attempt to receive both the product and a refund. ZoeyJewelryBox reserves the right to provide order records, delivery confirmation, return policy acknowledgment, and other relevant documentation to payment processors when responding to disputes.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003ePolicy Agreement\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy placing an order with ZoeyJewelryBox, customers acknowledge and agree to these Terms of Service, including the requirement that all eligible refunds require the purchased item to be returned before any refund can be issued.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eZoeyJewelryBox reserves the right to update or modify this policy at any time. Customers are responsible for reviewing the Terms of Service before completing a purchase.\u003c\/span\u003e\u003c\/p\u003e","brand":"Zoey's Jewelry Box","offers":[{"title":"Default Title","offer_id":47295717638319,"sku":null,"price":0.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/zoeysjewelrybox.com\/products\/terms-of-service","provider":"Zoey's Jewelry Box","version":"1.0","type":"link"}